Legal notice

Legal Notice

Effective Date: September 11, 2026

This Legal Notice applies to Unchained Creations and governs your use of our website, online store, products, services, and related content. By accessing our website, placing an order, or using our services, you acknowledge that you have read, understood, and agreed to this Legal Notice and any other applicable policies.

1. Business Information

Business Name: Unchained Creations
Email: unchainedcreations3@gmail.com

Unchained Creations is a handmade-product business offering creative, custom, and personalized goods. Product availability, designs, colors, materials, and other details may change without notice.

2. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, colors, measurements, and pricing are accurate. However, handmade products may contain minor variations in appearance, size, texture, or finish. These variations are natural characteristics of handmade goods and are not necessarily defects.

Colors may appear differently depending on your device, screen settings, lighting, and other factors.

3. Custom and Personalized Products

Customers are responsible for reviewing all customization details before submitting an order, including names, spelling, wording, dates, colors, sizes, and design selections.

Unchained Creations is not responsible for errors resulting from information provided incorrectly by the customer. Once production has begun, custom or personalized orders may not be eligible for cancellation, modification, return, or refund except where required by applicable law.

4. Pricing and Payments

All prices are listed in the applicable currency shown at checkout and may change without notice. We reserve the right to correct pricing, description, or availability errors and to cancel or modify orders affected by such errors.

Payment must be successfully received before an order is processed. We may decline, limit, or cancel an order when necessary, including in cases of suspected fraud, unauthorized activity, inventory issues, or pricing errors.

5. Shipping and Delivery

Processing and delivery times are estimates and are not guaranteed unless expressly stated otherwise. Delays may occur because of carrier issues, weather, holidays, customs, incorrect addresses, or circumstances beyond our control.

Customers are responsible for providing accurate and complete shipping information. Unchained Creations is not responsible for delays, failed delivery, returned packages, or additional shipping charges resulting from incorrect or incomplete information provided by the customer.

6. Returns, Refunds, and Damaged Items

Returns, exchanges, cancellations, and refunds are subject to our applicable return or refund policy and any rights provided by law.

If an order arrives damaged, customers should contact us promptly at unchainedcreations3@gmail.com and provide the order number, a description of the damage, and clear photographs of the product and packaging.

Nothing in this Legal Notice limits any consumer rights that cannot legally be waived or excluded.

7. Intellectual Property

All content associated with Unchained Creations, including names, logos, photographs, product designs, artwork, text, graphics, videos, and other materials, is owned by or licensed to Unchained Creations unless otherwise stated.

You may not copy, reproduce, modify, distribute, sell, publish, display, or use our content or designs for commercial purposes without prior written permission.

8. User Submissions

If you submit photographs, reviews, comments, testimonials, designs, or other content to Unchained Creations, you represent that you have the right to submit that content and that it does not violate the rights of another person.

By submitting content, you grant Unchained Creations permission to use, reproduce, display, and share it for business, promotional, or marketing purposes, unless prohibited by applicable law or otherwise agreed in writing.

9. Website Use

You agree not to use our website or services for unlawful purposes, to interfere with website operation, to attempt unauthorized access, to distribute harmful software, or to infringe the rights of Unchained Creations or others.

We may suspend or restrict access to our website or services when reasonably necessary to protect our business, customers, systems, or legal rights.

10. Third-Party Services and Links

Our website may contain links to third-party websites, payment processors, marketplaces, shipping providers, or other services. These third parties operate under their own terms and privacy policies.

Unchained Creations is not responsible for the content, availability, security, policies, or practices of third-party websites or services.

11. Disclaimers

To the fullest extent permitted by law, our website and services are provided on an “as available” basis. We do not guarantee that the website will always be uninterrupted, error-free, secure, or free from harmful components.

Product use is the responsibility of the customer. Customers should follow any care instructions, warnings, or usage information provided with a product.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Unchained Creations will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to the use of our website, products, services, or inability to access them.

Nothing in this Legal Notice excludes or limits liability that cannot legally be excluded or limited.

13. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Unchained Creations and its owners, employees, contractors, and service providers from claims, losses, liabilities, damages, costs, and expenses arising from your misuse of our website or services, violation of this Legal Notice, or infringement of another person’s rights.

14. Privacy

Any personal information collected through our website, order process, or communications will be handled according to our applicable Privacy Policy. By placing an order or contacting us, you acknowledge that your information may be used to process orders, provide customer service, communicate with you, and fulfill legal or business obligations.

15. Governing Law

This Legal Notice will be governed by the laws of the jurisdiction in which Unchained Creations operates, without regard to conflict-of-law principles. Any disputes will be handled in the courts or other appropriate forum with jurisdiction over the matter, unless applicable law requires otherwise.

16. Changes to This Legal Notice

We may update or revise this Legal Notice from time to time. Changes become effective when posted on our website or otherwise made available to customers. Your continued use of our website or services after changes are posted constitutes acceptance of the revised Legal Notice.

17. Contact Us

If you have questions about this Legal Notice, please contact us:

Unchained Creations
Email: unchainedcreations3@gmail.com

This Legal Notice is provided for general informational purposes and is not a substitute for advice from a qualified attorney.